About RISE
OUR SERVICES:
RISE Technology Group offers short-term IT subscription service (ITSS) with a basic tier for a duration of 30 days at a time. Experience seamless assistance with our all-inclusive subscription, offering technical support, remote troubleshooting, email and phone guidance, software installation and updates, network connectivity aid, device optimization, and top-tier security recommendations. RISE also uses state-of-the-art bot self-service and Artificial Intelligence chat services to assist you quickly. With affordable pricing and access to experienced IT professionals, RISE Technology Group ensures quick issue resolution, flexibility, cost-effectiveness, and expertise.
OUR TEAM:
By partnering with our outsourcing company, we can offer extended support hours, including weekends and holidays, which means you'll have access to assistance whenever you need it depending on what subscription you elect. Additionally, our team is highly trained and specialized in resolving a wide range of issues promptly and efficiently.
Please be assured that even though the help desk is outsourced, we maintain full oversight and ensure that your concerns are addressed promptly. To reach our help desk, you can continue using the existing contact channels such as phone, email, our website's support form. We also offer other support options like live chat and a comprehensive self-service knowledge base to assist you further.
